Terms and Conditions
1. Introduction
Welcome to Nalani Studios. These Terms and Conditions ("Terms") govern your use of our website nalanitran.com and any purchases you make through it. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
2. Products and Services
We offer original artwork. We strive to provide accurate descriptions and pricing; however, errors may occur. We reserve the right to correct any errors or omissions and to update information at any time without prior notice.
3. Orders and Payments
3.1 Order Processing: Orders are processed once payment is received and verified. We may contact you if there are issues with your order.
3.2 Payment Methods: We accept PayPal.
3.3 Pricing: All prices are listed in US dollas and are subject to change. Shipping and handling fees will be added to the total amount due.
4. Shipping and Delivery
4.1 Shipping: We offer shipping to countries in North America, the EU, and Asia. Shipping costs and delivery times vary based on the shipping method selected and the destination. Please allow 2-3 weeks for deliveries outside of the US.
4.2 Delivery Issues: We are not responsible for delays caused by shipping carriers or for any loss or damage occurring during transit.
5. Returns and Refunds
5.1 Returns: You may return products within 30 days of receipt for a refund or exchange, provided they are in their original condition. You are responsible for all return shipping costs. All items must be securely packaged and sent with a tracking number. To issue a refund, please use the contact form.
5.2 Refunds: Refunds will be processed within 15 days of receiving the returned item. Shipping costs are non-refundable.
6. International Orders and VAT
6.1 VAT and Duties: For international orders outside of the United States, you are responsible for paying any applicable VAT (Value Added Tax), customs duties, and other charges that may be imposed by your country’s customs authorities. These charges are not included in the price of the products or the shipping costs and must be paid by you upon receipt of your order.
6.2 Customs Clearance: All international shipments are subject to customs clearance procedures. Any delays or issues related to customs are beyond our control, and we are not responsible for any additional charges or delays incurred.
6.3 Refused Shipments: If you refuse a shipment from us, you are still responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to us. We will deduct these costs from your refund.
7. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Nalani Studios and is protected by intellectual property laws. You may not use any content from our website without prior written permission.
8. User Conduct
You agree to use our website in a lawful manner and not to engage in any activity that may harm or interfere with our website or other users. Prohibited activities include, but are not limited to, unauthorized access, distribution of harmful content, and fraudulent activities.
9. Limitation of Liability
To the fullest extent permitted by law, Nalani Studios is not liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products.
10. Governing Law
These Terms are governed by the laws of the State of New York, USA. Any disputes arising under these Terms will be resolved in the courts of Kings County, New York, USA.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and it is your responsibility to review the Terms regularly. Your continued use of the website following any changes constitutes acceptance of the new Terms.
12. Contact Information
For any questions or concerns about these Terms, please contact us at:
Nalani Studios
nalanitstudios@gmail.com